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Frequently Asked Questions
How do I create a personalized book?
How do I create a personalized book?
1ïžâŁ Pick a story theme â Choose from magical adventures like Child Dreams Big, Animal Adventure, Around the World, or ABC Hunt! đ
2ïžâŁ Upload a photo â Add a clear photo of your child. We'll turn it into a fun AI-style illustration that appears right in the book! đž
3ïžâŁ Personalize it â Add your childâs name, appearance, and a sweet dedication to make the story truly theirs.
4ïžâŁ Preview & Approve â Youâll get to see a preview of your custom book before we print it.
5ïžâŁ Delivered to your door â After approval, we print and ship your book in 5â10 business days. đâïž
Can I see the book before ordering?
Can I see the book before ordering?
Yes, you sure can!
After you personalize the story, weâll show you an instant preview of what your book will look like â all before we print anything.
Take your time, check the details, and if youâd like anything changed, just let us know! đ
Is my childâs photo and information safe?
Is my childâs photo and information safe?
Absolutely! Your privacy means the world to us. đ
We only use your photo and info to create your book â never for anything else.
We donât sell, share, or store your data, and all photos are deleted from our system once your book is printed. Youâre in safe hands!
Can I make changes after I place my order?
Can I make changes after I place my order?
Yes! We want you to love your book. đ
If you need to make any edits, just let us know within 24 hours of placing your order. We offer free unlimited revisions to make sure itâs just perfect!
After 24 hours, we start printing, but weâll still do our best to help however we can.
How long will my book take to arrive?
How long will my book take to arrive?
Once you approve your preview, weâll start printing right away. Your personalized storybook will arrive at your door in 5â10 business days. đđš
Whatâs your return or refund policy?
Whatâs your return or refund policy?
Each book is made just for your child, so weâre not able to accept returns for things like name typos or changes in design.
But if we made a mistake, donât worryâweâll fix it and send you a replacement at no cost. đ
For damaged or incorrect orders, just email us at support@tellmytale.co with a photo and your order number.
Want to cancel or make changes? Please contact us within 24 hours of placing your order so we can catch it before printing begins!
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